What is the durationβof item return?
The return period for all eligible items lastsβfor 60 days from delivery date. The return periodβbegins after the shipping carrier records the package as "Delivered."
Allβitems being returned need toβremain in theirβoriginal state with attached tags and should be free fromβany alterations or wear. Items returned outside this 60-day window will not be accepted.
PLEASE CLICK HERE TO START YOUR RETURN
What are the requirements for returned items?
All returned items needβto fulfill these conditions:
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Unworn and unaltered
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Tags must be intact and attached
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Free from stains, odors, damage, or signs of wear
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Returned in the original packaging
All returnedβitems that fail toβmeet these requirements will need toβbe sent back to the customerβat their cost.
Are there any fees for returns or exchanges?
The following return and exchange fees apply:
- Returns for Refund:
β No restocking fee
β Original shippingβcost is non-refundable
πβYou are responsible for return shipping (if βthe correct item was sent) If you purchased with Checkout+ you will have a free return shipping label
- Returns forβStore Credit:
β No restocking fee
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Returns for Exchange:
π² $25 exchange processing fee applies to all exchanges
π You are responsible for return shipping (we cover the new itemβs shipping)
The originalβshipping cost remains freeβonly during the first delivery of an order. The customer must pay for return shipping when the correct item was sent.
What if I ordered multiple suits for a group or event?
Eightβor more purchased items qualify as βgroup or studioβorders. The only available option for theseβorders is exchanging items because refunds are not permitted. Before making big purchases, it is crucial to try a single sample suit to check both color and fit. All orders over 8PC are considered group / studio orders and will be eligible for exchange only.
How do I start a return or exchange?
The process to begin returning or exchanging items starts by:
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Check that the returned item satisfies our requirements for returnβ(review the details above).
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Send your package through βa shipping method thatβprovides tracking toβthe return address, which we will give βyou in ourβresponse.
The return policy does not permit acceptance of returned items without authorization.
How long will it take to receive my refund?
Once we receive and inspect your return, your refund will be processed within 3β5 business days. Depending on your payment provider, it may take additional time for the funds to appear in your account.
Can I refuse the package instead of returning it?
Refusing delivery of βa package already sent will trigger all standard return conditions which apply to returned items. Return shipping expenses will be taken from yourβrefund total when you refuse delivery of a package.
Are any items excluded from return?
The following items are not eligible for refund, but may be exchanged:
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Group orders (4 items or more)
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Final sale items (clearly marked on the product page)
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Items not returned in original, unworn condition
Sizing & Alterations
Standard U.S. men's suit measurements determine all sizingβin our inventory. Review the size guide on each product page because different styles and brands may haveβdifferent fit characteristics.
You will need to getβalterations done to achieve the perfect fit whichβis standard practiceβfor formal clothing.
π© Still have questions? We're happy to help.
Email us at info@menssuitsatlanta.com and our team will respond promptly.